mola62 is committed to protecting your personal data. This policy explains exactly what we collect, why we collect it, how we use it, and what rights you hold over your information.
Your Data, Our Responsibility
These cards highlight the most important principles of our Privacy Policy. Please read the full document below for complete details.
All personal data stored and transmitted on the mola62 platform is protected by AES-256 encryption at rest and TLS 1.3 in transit. We conduct regular third-party security audits to maintain the highest protection standards.
mola62 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used solely for the purposes set out in this Privacy Policy.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a data request to our support team and we will respond within 30 days in accordance with applicable data protection standards.
We use strictly necessary cookies to operate the platform, functional cookies to remember your preferences, and analytics cookies to improve performance. No third-party advertising cookies are deployed on mola62.
Personal data is retained only for as long as it is necessary to deliver our services, comply with legal obligations, or resolve disputes. Retention periods for each data category are detailed in Section 7 of this policy.
Where personal data is transferred outside Indonesia for processing purposes — such as to our international licensing jurisdiction — we ensure adequate safeguards are in place consistent with internationally recognised data protection frameworks.
This Privacy Policy ("Policy") describes how mola62 ("Company", "we", "us", "our"), the operator of the online betting platform at https://mola62.cam ("Platform"), collects, uses, stores, shares, and protects the personal data of individuals who access or use the Platform ("Player", "User", "you").
mola62 takes data privacy seriously. This Policy has been drafted to meet internationally recognised data protection standards and to reflect the expectations of our primary player base in Indonesia. We are committed to handling your personal data with the same integrity and transparency that defines every other aspect of our operations.
By registering an Account, logging in, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, you should not use the Platform.
Policy Scope: This Policy applies to all personal data collected through the mola62 website, mobile interface, customer support channels (including live chat, email, and WhatsApp), and any other service that links to this Policy. It does not apply to third-party websites or services that may be referenced on the Platform.
In this Policy, the following terms carry the meanings set out below:
mola62 collects the following categories of personal data, depending on how you interact with the Platform:
When you create an Account, we collect your full legal name, date of birth, Indonesian residential address, email address, mobile phone number, and a chosen username. This data is required to establish your identity, confirm your eligibility to use the Platform, and maintain your Account.
To comply with our Know Your Customer obligations and to process withdrawals, we may collect copies of government-issued identity documents (such as your KTP, passport, or driving licence), a proof-of-address document (such as a bank statement or utility bill), and a photograph or selfie for biometric matching purposes.
We collect details of the Indonesian bank accounts (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) you register for deposits and withdrawals, including account holder name and account number. We do not store full card numbers or banking passwords.
We maintain a record of all deposits, withdrawals, wagers, game play sessions, and bonus redemptions associated with your Account, including timestamps, amounts in IDR, and payment method references.
When you access the Platform, our servers automatically log your IP address, device type and model, operating system version, browser type and version, session duration, pages visited, and referring URL. This data is used for security monitoring, fraud detection, and platform optimisation.
If you contact our support team via live chat, email ([email protected]), or WhatsApp, we retain transcripts and message records for quality assurance, dispute resolution, and training purposes.
If you use any of our responsible gaming tools — such as deposit limits, loss limits, session timers, or self-exclusion — we record the settings applied and any changes you make. This data is processed to protect your welfare and cannot be used for marketing purposes.
| Data Category | Examples | Required? |
|---|---|---|
| Registration Data | Name, DOB, email, phone, address | Mandatory |
| KYC Documents | KTP, passport, proof of address | Required for withdrawals |
| Financial Data | Bank account details, e-wallet IDs | Required for transactions |
| Transaction Data | Deposit/withdrawal history, bet records | Automatic |
| Technical Data | IP address, device info, session logs | Automatic |
| Communications Data | Support chat transcripts, emails | When you contact us |
| Responsible Gaming Data | Limit settings, self-exclusion records | When tools are activated |
mola62 collects personal data through the following channels:
mola62 processes personal data only where a lawful basis exists. The following table sets out our primary processing purposes and the corresponding legal basis for each:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| Identity verification (KYC / AML compliance) | Legal obligation |
| Fraud detection and security monitoring | Legitimate interests |
| Customer support communications | Performance of contract / Legitimate interests |
| Responsible gaming tools and welfare monitoring | Legal obligation / Legitimate interests |
| Platform performance analytics and improvement | Legitimate interests |
| Compliance with legal and regulatory obligations | Legal obligation |
| Direct marketing communications (where opted in) | Consent |
Marketing Opt-Out: If you have opted in to receive promotional communications from mola62 and wish to withdraw your consent, you may do so at any time by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before withdrawal, and it does not affect processing carried out on other legal bases.
mola62 does not sell your personal data. We share personal data only in the following limited circumstances, and only with parties bound by appropriate confidentiality and data protection obligations:
We engage third-party service providers to assist in operating the Platform, including payment gateway operators (your nominated Indonesian bank or e-wallet provider), identity verification services, cloud infrastructure providers, fraud detection platforms, customer support software vendors, and game studio partners (such as Pragmatic Play and Evolution Gaming). Each provider is vetted and contractually required to process personal data only for the specific purpose for which it was shared and to maintain security standards consistent with this Policy.
We may disclose personal data to law enforcement agencies, financial intelligence units, regulatory bodies, or courts when we are legally required to do so — for example, in response to a valid court order, government investigation, or Anti-Money Laundering reporting obligation. We disclose only the minimum data required to satisfy the legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of the Company's assets, personal data held by mola62 may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer by a prominent notice on the Platform prior to your data being subject to a different privacy policy.
We may share personal data where we reasonably believe that disclosure is necessary to protect the rights, safety, or property of mola62, our players, or the public — including to prevent fraud, investigate suspected illegal activity, or enforce our Terms and Conditions.
mola62 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following standard retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal / regulatory obligation |
| KYC documents | 5 years from submission | AML compliance requirement |
| Financial transaction records | 5 years from transaction date | Legal / tax obligation |
| Customer support communications | 2 years from last interaction | Dispute resolution / quality assurance |
| Technical / device logs | 12 months | Security monitoring |
| Responsible gaming records | Duration of exclusion + 5 years | Player welfare / legal obligation |
| Marketing preferences | Until consent withdrawn + 1 year | Audit trail |
After the applicable retention period, personal data is securely deleted or anonymised. Anonymised data — which cannot be used to identify any individual — may be retained indefinitely for statistical and business intelligence purposes.
mola62 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction:
While we apply industry-standard security practices, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own Account credentials.
mola62 uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform, remember your preferences, and analyse usage patterns. We use the following categories of cookies:
These cookies are essential for the Platform to function. They maintain your login session, prevent cross-site request forgery, and enable core features such as the bet slip and account balance display. You cannot opt out of these cookies while using the Platform.
These cookies remember choices you make — such as your preferred language setting, display preferences, and last-used payment method — so you do not need to re-enter them on every visit. They do not track your activity across other websites.
We use first-party analytics tools to measure page performance, identify navigation bottlenecks, and understand which features are most used. Analytics data is aggregated and anonymised before analysis. We do not use Google Analytics or other third-party analytics platforms that share data with advertising networks.
mola62 does not deploy third-party advertising cookies, retargeting pixels, or tracking scripts that share behavioural data with advertising networks or data brokers.
Managing Cookies: You can control and delete cookies through your browser settings. Disabling strictly necessary cookies will impair Platform functionality. Disabling functional or analytics cookies will not prevent you from using the Platform but may reduce the quality of your experience.
As a Data Subject, you hold the following rights with respect to your personal data processed by mola62. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving a valid request:
We will not discriminate against you for exercising any of these rights. If you are not satisfied with our response to a data rights request, you may escalate the matter through our formal complaint procedure by writing to [email protected].
The mola62 Platform is strictly for individuals aged 21 or over. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has provided personal data to us, we will take immediate steps to delete that data and close the associated Account.
If you believe that a minor has registered an Account on the Platform, please notify us immediately at [email protected]. We take such notifications seriously and will investigate and respond within 24 hours.
21+ Only: Age verification is a mandatory step in our KYC process. Any Account where the registered holder is subsequently found to be under 21 will be closed immediately and all funds will be handled in accordance with our Terms and Conditions and applicable law.
mola62's primary player base is in Indonesia, and our core operations are designed around the Indonesian market. However, some of the third-party service providers we engage — including cloud infrastructure providers and identity verification services — may process data in jurisdictions outside Indonesia.
Where personal data is transferred internationally, we ensure that appropriate safeguards are in place, which may include:
For a list of the countries in which our third-party processors operate, or to request a copy of the transfer safeguards we have in place, please contact us at [email protected].
mola62 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes, we will notify registered Players by email and by posting a prominent notice on the Platform at least 7 days before the changes take effect.
The date at the top of this page reflects when this Policy was last reviewed and updated. We recommend reviewing this Policy periodically to stay informed about how we protect your data. Continued use of the Platform after an update constitutes acceptance of the revised Policy.
The current version of this Privacy Policy is always accessible at https://mola62.cam/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way mola62 handles your personal data, please reach out to us using the contact details below. All data-related enquiries receive a dedicated response within 30 days:
When contacting us about a data rights request (see Section 10), please include your registered email address and a brief description of your request so that we can identify your Account and respond efficiently.
For issues related to responsible gaming data or self-exclusion records, please visit our Responsible Gaming page or contact our welfare team through the live chat system.
Our support team is available 24/7 to answer privacy-related queries. You can also review our Terms & Conditions or visit the FAQ for further information.